Privacy Policy

We only collect information that is necessary to respond to your inquiries and provide our services. This includes:

We do not collect sensitive personal data such as Social Security numbers, payment card details processed directly on our site, or any government-issued identification.

The information you provide is used exclusively for legitimate service-related purposes. Specifically, we use your data to:

• Respond to your quote requests, inquiries, and service questions
• Schedule and coordinate on-site visits and service appointments
• Send service confirmations, updates, and follow-up communications
• Provide you with information about our services relevant to your property and location
• Improve the quality and responsiveness of our customer service

We will never use your information for unsolicited mass marketing purposes without your explicit consent.

This means your name, email address, phone number, and ZIP code are never shared with:

• Advertising networks or marketing companies
• Data brokers or lead generation services
• Other businesses, contractors, or affiliates for their own marketing purposes
• Any third party without your explicit prior consent

The only exception would be if we are legally required to disclose information under applicable law (e.g., in response to a valid court order or subpoena). In such cases, we will notify you to the fullest extent permitted by law.

We take the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption — all data transmitted between your browser and our website is encrypted.
• Restricted access — only authorized team members who need your information to provide services can access it.
• Secure hosting — our website and data are hosted on secure, regularly updated servers.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. However, we commit to promptly notifying you if we become aware of any data breach that may affect you.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Specifically:

• Contact and quote request information is retained for the duration of our service relationship with you, plus a reasonable period thereafter for record-keeping.
• If you request that we delete your information, we will do so promptly, unless retention is required by law.
• Data submitted through contact forms is not stored indefinitely — we regularly review and purge records that are no longer needed.

Our website may use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site. Cookies used on our site may include:

• Essential cookies — required for the website to function properly (e.g., session management, form security).
• Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics). This data is aggregated and anonymous.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly. Cookie-based analytics data is never linked to your personal information and is never shared with third parties for advertising purposes.

You have the following rights regarding your personal data. To exercise any of them, simply contact us using the details below.

We will respond to all requests within a reasonable timeframe and at no cost to you.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out to us — we're happy to help.